HP Color LaserJet 4700 Printer

Error Codes and Support

Error:

13.XX.YY JAM INPAPER PATH

Error Description:

There is a jam in the paper path. 13.12.00 = jam in paper path 13.20.00 = jam in paper path 13.21.00 = jam in paper path

Solution:

1. Press (QUESTION MARK) for detailed information about clearing the jam. 2. Press (UP ARROW) and (DOWN ARROW) to step through the instructions. 3. If paper is folding into an accordion shape, check whether the shutter on each print cartridge opens as you close the ETB and each cartridge is turning correctly. Replace defective print cartridges or drive motors. 5. Clean the attaching roller at the bottom of the ETB and make sure that the spring is holding it in place. 6. Upgrade formatter and DC Controller firmware 7. Check all cable connections to/from the DC Controller. 8. Replace the ETB if it is not moving paper correctly. Calibrate the printer. 9. if error still persists, replace dc controller

HP Series 4700 Series Color Printer Cartridge (Black)

MFG Part Number: Q5950A     Condition:New    MFG:HP

$100.05

HP Series 4700 Series Color Printer Cartridge (Cyan)

MFG Part Number: Q5951A     Condition:New    MFG:HP

$100.05

HP Series 4700 Series Color Printer Cartridge (Yellow)

MFG Part Number: Q5952A     Condition:New    MFG:HP

$100.05

HP Series 4700 Series Color Printer Cartridge (Magenta)

MFG Part Number: Q5953A     Condition:New    MFG:HP

$100.05

HP Laserjet 4700 Rm1-1607-000cn DC Controller PCB

MFG Part Number: RM1-1607-000CN     Condition:Refurbished    MFG:HP

$35.00

HP RM1-1659-000CN Drum Motor Assembly

MFG Part Number: RM1-1659-000CN     Condition:Refurbished    MFG:HP

This HP RM1-1659-000CN is Genuine and works with the HP 4700, HP 4730, HP CM4730, HP CP4005 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional.

$20.00

HP Laserjet 4700 Rm1-3161-000cn ETB Assembly

MFG Part Number: RM1-3161-000CN     Condition:Refurbished    MFG:HP

$190.00

Call for Assistance 844-755-3000