HP LaserJet 1020 Plus Printer

Error Codes and Support


Non-HP {Color} Cartridge

Error Description:

A non-HP supply has been installed. This message appears until an HP supply is installed or you press the Resume button.


If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Any product repair required as a result of using used supplies is not covered under warranty. Supply status and features depending on supply status will not be available Service or repairs that are required as a result of using non-HP supplies are not covered under HP warranty. To continue printing, press the Resume button.

Call for Assistance 844-755-3000