HP LaserJet 1020 Plus Printer

Error Codes and Support


Cartridge Memory Error on {Color}

Error Description:

The e-label for one of the print cartridges cannot be read or is missing.


􀅂 Reinstall the print cartridge. 􀅂 Turn off the product and disconnect the power cable from the product. Wait 30 seconds and then reconnect the power cord and turn on the product. 􀅂 If the problem is not solved, replace the cartridge.

Call for Assistance 844-755-3000