HP Color LaserJet Enterprise 500 M551N Printer. Professional color, intuitive manageability, and world-class extensibility—all for an outstanding value. Help your business prints make more of an impact—produce high-quality color marketing materials and mo

Error Codes and Support


Used supply installed To continue press OK OR Used supply in use

Error Description:

One of the print cartridges has been previously used. ◦ XX = 00 Black print cartridge ◦ XX = 01 Cyan print cartridge ◦ XX = 02 Magenta print cartridge ◦ XX = 03 Yellow print cartridge


If you believe you purchased a genuine HP supply, go to www.hp.com/go/anticounterfeit

Call for Assistance 844-755-3000