HP Color Laserjet 5500n Printer

Error Codes and Support



Error Description:

The DC controller is not communicating with the formatter. The problem could be caused by a timing error or an intermittent connection. X — Description 00 — Communication error 01 — DC Controller memory error 02 — Outgoing parity error 03 — No engine


1. Press (check mark) to continue. 2. Turn the printer off and then back on. 3. Reseat or replace the connectors between the DC controller and the formatter. 4. If the problem persists, replace the DC controller PCB. Calibrate the printer after replacing the DC controller. See Calibrate now (HP Color LaserJet 5500 models only). 5. Replace the formatter. Initialize NVRAM. See NVRAM initialization.

Call for Assistance 844-755-3000