HP Color Laserjet 5500n Printer

Error Codes and Support



Error Description:

The transfer unit is either not installed or not correctly installed in the printer.


1. Insert the transfer unit or make sure the installed transfer unit is fully seated. 2. Press (question mark) for detailed information. 3. Press (up arrow) and (down arrow) to step through the instructions. 4. If the error persists, verify that the ETB connectors (J36 and J38 on the ETB and J1111 on the DC controller PCB) are good. Replace connectors as necessary. 5. Replace the ETB. 6. Replace the DC controller PCB. Calibrate the printer after replacing the DC controller. See Calibrate now (HP Color LaserJet 5500 models only).

Call for Assistance 844-755-3000