HP Color Laserjet 5500n Printer

Error Codes and Support



Error Description:

The fuser is either not installed or not correctly installed in the printer.


1. Insert the fuser or make sure the installed fuser is fully seated. 2. Press (question mark) for detailed information. 3. Press (up arrow) and (down arrow) to step through the instructions. 4. If the error persists, verify that the connectors J18 (on the fuser) and J1101 (on the DC controller) are good; replace them if necessary. 5. Replace the fuser assembly. 6. Replace the DC controller PCB. Calibrate the printer after replacing the DC controller. See Calibrate now (HP Color LaserJet 5500 models only).

Call for Assistance 844-755-3000