HP Laserjet Pro 400 Color Mfp M475dn Printer

Error Codes and Support

Error:

10.100X Supply Memory Error Jam in (area) Open door and clear jam
10.XXXX Supply error Jam in {location}
49 Error Turn off then on Jam in tray # Clear jam and then Press [OK]
50.x Fuser Error Jam in Tray 1 Clear jam and then press OK
50.X Fuser error Turn off then on Load paper
51.XX Error Turn off then on Load tray # {TYPE} {SIZE}
52 Scanner Error Load tray {X} Press [OK] for available media
54.XX Error Turn off then on Load Tray 1 {PLAIN} {SIZE} / Cleaning mode OK to start
55.X Error Turn off then on Load tray 1 {TYPE} {SIZE}
57 Fan Error Turn off then on Load Tray 1 {TYPE} {SIZE} Press OK to use available media
59.X Error Turn off then on Load tray 1 plain {SIZE} Cleaning Mode [OK] to start
79 Error Turn off then on Magenta Cartridge Low
79 Service error Turn off then on Magenta in wrong position
Black Cartridge Low Magenta Very Low
Black in wrong position Manual duplex Load tray {X} Press [OK]
Black Very Low Manual Duplex Load Tray 1 Press OK
Canceled scan. Clear document Manual feed {SIZE} {TYPE} Press OK to use available media
Canceled send. Clear document Manual feed {TYPE} {SIZE} Press [OK] for available media
Cleaning . . . Memory is low Press [OK]
Communication error. Memory is low. Press OK.
Cyan Cartridge Low Memory is low. Try again later
Cyan in wrong position Memory low Only 1 copy made. Press OK to continue.
Cyan Very Low Misprint Press [OK]
Device error Press [OK] Misprint Press OK
Device error press OK No dial tone.
Device is busy. Try again later No fax answer. Canceled send.
Document feeder door is open. No fax answer. Redial pending.
Document feeder jam. Clear and reload. No fax detected.
Document feeder mispick. Reload Print failure press OK. If error repeats turn off then on.
Door open Rear door open
Engine Communication Error Remove shipping lock from {color} cartridge
Engine error. Press OK to continue. Remove shipping locks from cartridges
Fax is busy. Canceled send. Replace [color]
Fax is busy. Redial pending. Replace {color}
Fax receive error. Scanner error # Turn off then on
Fax Send error. Scanner reserved for PC scan
Fax storage is full. Canceling the fax receive. Scanning error Cannot connect
Fax storage is full. Canceling the fax send. Settings cleared
Fit to Page on flatbed only Supplies low
Front door open Unexpected size in tray # Load {size} Press [OK]
Genuine HP supply installed Unsupported {color} Press [OK] to continue
Incompatible {color} Used [color] installed to accept press OK
Incorrect supplies Used {color} in use
Install [color] cartridge Used {color} installed Press [OK] to continue
Install {color} cartridge Used supplies in use
Invalid driver Yellow Cartridge Low
Invalid driver Press OK Yellow in wrong position
Invalid entry Yellow Very Low