HP Color LaserJet M5025 MFP Printer

Error Codes and Support

Error:

10.32.00 - Unauthorized Supply Bad optional tray connection
10.XX.YY Supply memory error Binname full
11.XX - Internal clock error To continuetouch OK Check The Glass And Remove Any PaperTo Continue Press Start
13.01.00 Jam in Tray 1 Checking engine
13.01.00 Jam inside lower right door Checking paper path
13.01.00 Jam inside middle right door Chosen personality not available Tocontinue touch OK
13.01.00 Jam inside upper right door Cleaning …
13.02.00 Jam inside upper right door Cleaning Disk X % Complete
13.03.00 Jam in Tray 4 Clearing paper path
13.03.00 Jam in Tray 5 Close left door
13.03.00 Jam in Tray 6 Close lower left door
13.04.00 Close lower right door
13.05.00 Jam inside upper right door Close middle right door
13.06.00 Jam inside left door Close upper right door
13.06.00 Jam inside lower left door Code CRC Error
13.09.00 Digital send communication error
13.09.00 Jam inside left door Digital Send Server is not RespondingContact Administrator
13.09.00 Jam inside lower left door Document feeder cover open
13.0A.00 Document feeder empty
13.10.00 Jam inside left door Document feeder paper jam
13.10.00 Jam inside lower left door Document feeder pick error
13.12.00 Jam inside duplexer EIO X Disk Not Functional
13.12.07 Stapler jam inside front staplerdoor EIO X Disk Spinning Up
13.12.08 Jam in stacker bin area E-mail Gateway did not accept the jobbecause the attachment was too large.
13.12.09 Jam inside upper left door E-mail Gateway did not respond. Jobfailed.
13.12.10 Jam inside upper left door E-mail Gateway rejected the job becauseof the addressing information. Job failed.
13.12.11 Jam inside upper left door Error executing Digital Send job. Jobfailed.
13.12.38 Jam inside upper left door Flash File Operation Failed
13.12.42 Jam in stacker bin area Flash File System Full
13.13.00 Jam inside duplexer Flatbed cover open
13.14.00 Jam inside duplexer Folder list is full. To add a folder you mustfirst delete a folder.
13.1C.00 Paper wrapped around fuser Genuine HP Cartridge Installed
13.20.00 Jam in {any} door HP digital sending: delivery error
13.21.00 Door open jam Inflate Failure
13.30.00 Jam in Tray 4 Initializing scanner
13.30.00 Jam inside lower right door Insert or close tray {XX}
13.31.00 Install black cartridge
13.33.00 Install fuser
13.41.00 Jam inside left door Insufficient memory to load fonts/data{device} To continue touch OK
13.41.00 Jam inside lower left door Jam in Document Feeder
13.42.00 Jam inside left door LDAP server is not responding. Contactadministrator.
13.42.00 Jam inside lower left door LED Is On
13.46.00 Jam inside left door Load tray {XX} To use another tray touchOK
13.46.00 Jam inside lower left door Load tray {XX}: {Type} {Size} or Loadtray {XX}: {Type} {Size} To Use AnotherTray Touch OK
13.90.00 Unprintable Jam Load Tray 1: {type} {size}
13.98.00 Jam inside upper right door Load Tray 1: {type} {size} To ContinueTouch OK
13.99.00 Jam inside left door Load Tray 1: {type} {size} To UseAnother Tray Touch OK
13.99.00 Jam inside lower left door Load Tray XX: {type} {size}
20.X Insufficient memory To continuetouch OK Load Tray XX: {type} {size} To UseAnother Tray Touch OK
21 Page too complex To continue touchOK Manual feed output stack Then Touch OKto Print Second Sides
22 EIO {X} buffer overflow To continuetouch OK Manually feed: {type} {size}
22 Embedded I/O buffer overflow Tocontinue touch OK Manually feed: {type} {size} To UseAnother Tray Touch OK
22 USB I/O buffer overflow To continuetouch OK Manually feed: {type} {size} ToContinue Touch OK
30.1.1 Moving solenoid To Exit Press Stop
30.1.15 Network connection required for digitalsending. Contact administrator.
30.1.17 No Job to Cancel
30.1.18 Non HP supply installed or Non HP supplyinstalled Economode disabled
30.1.19 Novell Login Required
30.1.2 Order black cartridge
30.1.22 Order document feeder kit
30.1.23 Order maintenance kit
30.1.24 Order staple cartridge
30.1.25 Output bin {X} full
30.1.3 Output paper path open
30.1.34 Paper Wrapped Around Fuser
30.1.36 Password or name is incorrect. Pleaseenter correct login.
30.1.7 Performing Upgrade
30.1.8 PIN is incorrect. Please enter a 4-digitPIN.
40 EIO {X} bad transmission To continuetouch OK PIN is incorrect. Please re-enter PIN.
40 Embedded I/O bad transmission Tocontinue touch OK Please turn device off and install harddisk.
41.3 - Media too short (cannot send toface-down output bin) Printing Engine Test . . .
41.X Error To continue touch OK Reinsert duplexer To Continue Turn OffThen On
49.XXXXX ERROR To continue turn offthen on Replace Black Cartridge
50.X FUSER ERROR To continue turn offthen on Replace black cartridge To ContinueTouch OK
51.XY ERROR To continue turn off thenon Replace Document Feeder Kit
52.XY ERROR To continue turn off thenon Replace maintenance kit
53.XY.ZZ CHECK RAM DIMM SLOT {X} Tocontinue turn off then on Replace Staple Cartridge
54.XX ERROR Resend Stapler/Stacker Firmware
55.XX DC CONTROLLER ERROR Tocontinue turn off then on RFU Load Error
56.XX ERROR To continue turn off thenon Rotating motor To Exit Press Stop
57.XX ERROR To continue turn off thenon Sanitizing disk {X}% complete Do notpower off
58.XX ERROR To continue turn off thenon Scan carriage locked
59.XY ERROR To continue turn off thenon Scan Failure Press Start to rescan
60.XX Error Size mismatch in tray XX
62 NO SYSTEM To continue turn off thenon SMTP gateway not responding
64 ERROR To continue turn off then on Standard output bin full
65.12.99 Output Accessory Disconnected Testing . . . please wait
66.00.15 External Device Failure Turn offcheck connection turn on The digital sending service at {IPAddress} does not service this MFP.Contact administrator.
66.12.XX Stapler/Stacker Failure The digital sending service must beupgraded to support this version of theMFP firmware. Contact administrator.
68.X Permanent Storage Full To ContinueTouch OK The folder you have entered is not a validfolder.
68.X Permanent Storage Write Fail ToContinue Touch OK Too many pages in job to staple
68.X Storage error settings changed Tocontinue touch OK Tray X [type] [size]
69.X ERROR To continue turn off then on Tray X [type] [size] To Change touch NextTo use touch OK
79.XXXX ERROR To continue turn off thenon Tray X open
8X.YYYY EIO ERROR To continue turn offthen on Unable to connect
8X.YYYY EMBEDDED JETDIRECT ERRORTo continue turn off then on Unable to send
Access denied menus locked Unsupported Data on [FS] DIMM in Slot{X} To Clear Touch OK
Action not currently available for Tray {X}Tray size cannot be any size/any custom User name job name or PIN is missing.
ADF paper jam User name or password is incorrect.Please re-enter.
Authentication Required Waiting for tray XX to lift
Authentication Required To Use ThisFeature Warming up
Bad duplexer connection Warming up scanner