HP Color LaserJet CM6040 MFP Printer

Error Codes and Support

Error:

{Binname} Full Remove all paper frombin 66.12.14
10.00.YY Supply memory error (imagedrum) 66.12.15
10.00.YY Supply memory error (printcartridge) 66.12.16
10.10.YY Supply memory error (missing elabel) 66.12.21
10.90.XY - Replace {color} Cartridge 66.12.22
10.xx.yy Supply Memory Error 66.12.23
13.01 Paper feed 1 Paper late jam 66.12.32
13.02 Paper Stop Jam In Tray 2 at SensorD 66.12.34 Output accessory failure
13.05 Paper Late Jam Between Sensors Dand F 66.12.41
13.06 Paper Jam In Fuser 66.12.42
13.10 Paper Late Jam In Duplex AreaSensors F - G 66.12.43
13.11 Paper Stop Jam In Duplex Area atSensor G 66.12.44
13.12 Paper Late Jam In Duplex AreaSensors H - D 66.12.45
13.12.11 66.12.46
13.12.13 66.12.47
13.12.14 66.12.51
13.12.15 66.12.52
13.12.16 66.XY.ZZ Output device failure
13.12.21 68.X Storage error settings changed Tocontinue touch OK.
13.12.41 69.X Error To continue touch OK.
13.12.43 79.XXXX - ERROR To continue turn off andthen on
13.12.44 8X.YYYY EIO ERROR To continue turn offand then on
13.12.45 8X.YYYY EMBEDDED JETDIRECT ERROR
13.12.46 ACTION NOT CURRENTLY AVAILABLEFOR TRAY X TRAY SIZE CANNOT BE ANYSIZE/ANY CUSTOM
13.12.51 Authentication required
13.12.52 Authentication required to use thisfeature
13.12.61 Bad duplexer connection To continue turnoff then on
13.12.62 Bad optional tray connection
13.13 Paper Stop Jam In Duplex AreaSensors G - H Card Slot Not Initialized
13.1C Fuser Wrap Jam Paper in Fuser Cartridge Error – Replace Black Cartridge
13.20 Paper Eject Jam at Sensors E F - G Cartridge Error-Replace color cartridgesReinstall then turn off and then on
13.21 Door Open Jam Chosen personality not available. Tocontinue touch OK.
13.2B Paper Stop Jam In OutputAccessory Bridge Cleaning disk {X}% complete Do notpower off
13.2C Paper Late Jam in OutputAccessory Bridge (1) Close front door
13.2D Paper Late Jam in OutputAccessory Bridge (2) Close lower-right door
13.2E Paper Late Jam Near Fuser atSensors F - J Close output accessory bridge
13.30 Paper Late Jam Jam In Cassette Close right door
13.7C Delivery Delay Jam 1 Close small front door
13.7D Delivery Delay Jam 2 Code CRC error
13.7E Delivery Delay Jam 3 Color RFU failed
13.80 Delivery Stay Jam Connect output accessory
13.80 External Output Device Paper Jam Document feeder cover open
13.90 Non-specific Paper Jam Document feeder pick error Step 1
13.JJ.NT - Fuser area jam Document feeder pick error Step 2
13.JJ.NT - Fuser wrap jam Document feeder pick error Step 3
13.JJ.NT - Jam in Tray 1 EIO {X} disk not functional
13.JJ.NT - Jam inside lower-right door EIO Not initialized
13.JJ.NT – Jam inside right door E-mail Gateway did not accept the jobbecause the attachment was too large.
13.JJ.NT - Transfer and fuser jam E-mail Gateway did not respond. Jobfailed.
13.JJ.NT - Transfer area jam E-mail Gateway rejected the job becauseof the addressing information. Job failed.
13.JJ.NT- Jam below control panel Error
13.XX.YY Jam inside output accessorybridge Error executing Digital Send job. Jobfailed.
20 INSUFFICIENT MEMORY To continuetouch OK Fax is disabled ignoring call
22 - USB I/O buffer overflow To continuetouch OK Flatbed cover open
22 EMBEDDED I/O BUFFER OVERFLOWTo continue touch OK Gateways failed
30.01.02 Scanner failure HP Digital Sending: Delivery Error
30.01.03 Scanner failure Incompatible fuser
30.01.06 Scanner failure Incompatible roller kit
30.01.08 Scanner failure Incompatible supplies
30.01.14 Scanner failure Inflate Failure Send Full RFU on Port {X}
30.01.15 Scanner failure Install {color} cartridge
30.01.18 Scanner failure Install {color} drum
30.01.19 Scanner failure Install fuser
30.01.25 Scanner failure Install roller unit
30.01.34 Scanner failure Install supplies
30.01.39 Scanner failure Install transfer unit
30.01.40 Scanner failure Insufficient memory to load fonts/data{device} To continue touch OK
30.01.41 Scanner failure Internal disk not found
30.01.42 Scanner failure Internal disk not functional
30.01.43 Scanner failure Internal disk not initialized
30.01.44 Scanner failure Jam in document feeder (Step 1)
30.01.45 Scanner failure Jam in document feeder (Step 2)
30.01.46 Scanner failure Jam in document feeder (Step 3)
40 Embedded I/O Bad Transmission Tocontinue touch OK Load Tray {XX} {type} {size} To useanother tray touch OK
41.3 Load Tray {XX}: [Type] [Size] Load Tray {XX}: [type] [size]
41.5 Load Tray {XX}: [Type] [Size] To useanother tray touch OK Load Tray 1 {type} {size}
41.X ERROR To continue touch OK Load Tray 1: [Type] [Size] To continuetouch OK
48.01 Transfer unit error Manually feed {type} {size}
50.1 Fuser error Manually feed output stack Then touchOK to print second sides
50.2 Fuser error Manually Feed: [Type] [Size] To continuetouch OK
50.3 Fuser error Manually Feed: [Type] [Size] To useanother tray touch OK
50.4 Fuser error Non-HP supply installed
50.5 Fuser error Order {color} Cartridge
50.7 Fuser error Order {color} drum
50.8 Fuser error Order Fuser Kit
50.9 Fuser error Order roller kit-Less than XXXX pages
50.A Fuser Error Order staple cartridge
50.B Fuser Error Order Supplies
51.1Y Error To continue turn off and thenon Order Transfer Kit
51.2Y Error To continue turn off and thenon Order transfer kit Less than XXXX pages
52.00 Error To continue turn off and thenon Output accessory bridge attached Tocontinue turn power off and then on
52.10 Error To continue turn off and thenon Output accessory bridge disconnected
52.20 Error To continue turn off and thenon Output accessory bridge failure Turn offverify connection then turn on
53.10.0X Unsupported DIMM Output paper path open
54.01 Error Performing upgrade {Device}
54.15 Error RAM disk not initialized
54.16 Error Reattach output bin
54.17 Error Reinstall Output Device
54.18 Error Remove all image drums
55.00.YY DC Controller CommunicationError To continue turn off and then on Remove at least one image drum
55.01.YY DC Controller Memory Error Tocontinue turn off and then on Remove At Least One Print Cartridge
55.02.YY Outgoing Parity Error Tocontinue turn off and then on Remove duplex support
55.03.YY No Engine Response Tocontinue turn off and then on Remove or install cartridge/drum pairs
55.04.YY Communications Timeout Tocontinue turn off and then on Replace {color} Cartridge
55.05 Error To continue turn off and thenon Replace {color} cartridge - To continuetouch “OK”
56.01 - Illegal input To continue turn offand then on Replace {color} drum
56.02 - Illegal output To continue turn offand then on Replace {color} Drum – To ContinueTouch “OK”
57.01 Error To continue turn off and thenon Replace DIMM {X} MEM test failure
57.03 Error To continue turn off and thenon Replace document feeder kit
57.04 Error To continue turn off and thenon Replace fuser kit
57.05 Error To continue turn off and thenon Replace fuser kit To continue touch “OK”
57.06 Error To continue turn off and thenon Replace roller kit
57.07 Error To continue turn off and thenon Replace Supplies - Override in use
57.08 Error To continue turn off and thenon Replace Supplies - Using black
57.09 Error To continue turn off and thenon Replace transfer kit
59.30 Error To continue turn off and thenon Replace transfer kit To continue touch“OK”
59.40 Error To continue turn off and thenon Request Accepted Please Wait
59.50 Error To continue turn off and thenon Resend external accessory firmware
59.51 Error To continue turn off and thenon Resend upgrade
59.52 Error To continue turn off and thenon RFU load error
59.53 Error To continue turn off and thenon ROM Disk Not Initialized
59.60 Error Black Image Drum Motorrotation error Sanitizing Disk {X}% Complete Do notpower off
59.61 Error To continue turn off and thenon Scan Failure Press 'Start' to rescan
59.62 Error To continue turn off and thenon Size mismatch in tray XX
59.63 Error To continue turn off and thenon Too Many Pages In Job To Staple
59.90 Error To continue turn off and thenon Transfer access sensor error
59.A0 Error To continue turn off and thenon Tray {XX} empty: [type] [size]
59.C0 Error To continue turn off and thenon Tray {XX} open
59.F0 Error To continue turn off and thenon Type Mismatch In Tray {XX}
59.XY ERROR To continue turn off then on Unable to connect
60.{XX} Tray {X} lifting error Unable To Copy
60.02 Tray 2 lifting error Unable To Send
60.03 Tray 3 lifting error Unable to send Fax. Please check faxconfiguration.
60.04 Tray 4 lifting error Unauthorized supply in use
60.05 Tray 5 lifting error Unsupported data on [FS] DIMM in slot
65.12.99 Output accessory disconnected Unsupported USB accessory detected
66.00.15. External Device Failure Turn offCheck Connection Turn On Upgrade complete To continue turn offand then on
66.12.01 USB needs too much power
66.12.02 USB Not Initialized
66.12.03 USB storage {X} is not functional
66.12.11 USB storage {X} removed
66.12.12 Windows login required to use this feature
66.12.13 Windows Login Required To Use ThisFeature: