HP Color LaserJet 4610N Printer

Error Codes and Support

Error:

BAD OPTIONAL TRAY CONNECTION

Error Description:

The 500-sheet input tray is not making a sufficient connection with the printer.

Solution:

1 Verify that the printer is on a level surface. 2 Turn the printer off. 3 Reseat the printer on the 500- sheet input tray. 4 If the printer is on the optional printer stand, make sure that the support straps are attached to the rear of the stand and the printer. 5 Turn the printer on after reseating the 500-sheet input tray.


Call for Assistance 844-755-3000