HP Color Laserjet 4600 Printer

Error Codes and Support

Error:

13.09.00 JAM IN TOP COVER AREA

Error Description:

A page jammed as it entered the fuser.

Solution:

1 Press (question mark) for detailed information about clearing the jam. 2 Press (up arrow) and (down arrow) to step through the instructions. 3 Check that the fuser paper sensor is in place and is functioning correctly. If it is defective, replace it. 4 Replace the fuser. WARNING! The fuser might be hot. 5 Replace the DC controller PCA. Calibrate the printer after replacing the DC controller.


Call for Assistance 844-755-3000