HP Color Laserjet 4600 Printer

Error Codes and Support

Error:

13.XX.YY.JAM IN DUPLEX PATH

Error Description:

A jam exists in the duplex path.

Solution:

1 Press (QUESTION MARK) for detailed information about clearing the jam. 2 Press (UP ARROW) and (DOWN ARROW) to step through the instructions. 3 Determine whether the ETB rollers or gears are worn or defective. Replace the ETB if they are. 4 Check the duplex feed guide, which is part of the control-panel crossmember assembly. If the guide is worn or damaged, replace the crossmember assembly.

HP Laserjet 4600 Rg5-6510-000cn Crossmember Assembly

MFG Part Number: RG5-6510-000CN     Condition:Refurbished    MFG:HP

$15.00

Call for Assistance 844-755-3000