HP Color Laserjet 5500n Printer

Error Codes and Support

Error:

13.XX.YY DUPLEXJOB INTERRUPTED

Error Description:

A duplex job was interrupted by interference as media passed through the output bin during duplexing.

Solution:

1. Press (question mark) for more information. 2. Remove one or two pages from the output bin as directed by the display. 3. Press (check mark) to continue printing. NOTE If OFF some pages will not be reprinted. Re-send the missing pages.


Call for Assistance 844-755-3000