HP Color Laserjet 3800 Printer

Error Codes and Support

Error:

49.XXXXX ERROR

Error Description:

A critical firmware error has occurred.

Solution:

1. Turn the printer off and then on. 2. Try printing a job from a different program. If the job prints, try printing a different file from the original program. If the message appears only with a certain program or print job, contact the software vendor for assistance. 3. If the message persists with different programs and print jobs, disconnect all of the printer cables that connect to the network or the computer. 4. Turn the printer off. 5. Remove all memory DIMMs or thirdparty DIMMs from the printer. (Do not remove the firmware DIMM in the lower slot J1). 6. Remove the printer EIO card. 7. Turn the printer on. 8. If the error does not persist, install each DIMM and EIO device one at a time. Turn the printer off and then on again after installing each device. 9. Replace DIMMs and EIO devices as necessary. 10. Reconnect all of the printer cables. 11. If the error persists, replace the firmware DIMM. 12. Replace the formatter and calibrate the printer.

HP Q5982-69001 Formatter (main Logic) Board

MFG Part Number: Q5982-69001     Condition:Refurbished    MFG:HP

This HP Q5982-69001 is Genuine and works with the HP 3000, HP 3800 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional.

$199.00

HP Color LaserJet 3800 Formatter Board

MFG Part Number: Q5982-69002     Condition:Refurbished    MFG:HP

This HP Q5982-69002 is Genuine and works with the HP 3000, HP 3800 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional.

$79.00

32MB Compact Flash firmware memory module - For Color Laserjet 4700 series - Version 46.035.3

MFG Part Number: Q7725-68003     Condition:Refurbished    MFG:HP

This HP Q7725-68003 is Genuine and works with the HP 4700, HP DS9200 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional.

$30.00

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