HP Color Laserjet 3800 Printer

Error Codes and Support

Error:

10.XX.YY SUPPLY MEMORY ERROR

Error Description:

The printer cannot read or write to at least one print cartridge memory tag, or at least one memory tag is missing. XX Description: 00 e-label memory error YY Description: 00 Black 01 Cyan 02 Magenta 03 Yellow

Solution:

1. Open the front door. 2. Remove the print cartridges, and then reinstall them. 3. Close the front door. 4. Turn the printer off and then on. 5. Clean the memory controller PCB contacts to the memory tag if they are dirty. 6. Replace the memory controller PCB if necessary. 7. Replace the DC controller PCB if necessary.

Cartridge memory controller board - Between ECU and the toner cartridge memory antenna

MFG Part Number: RG5-8009-000CN     Condition:Refurbished    MFG:HP

This HP RG5-8009-000CN is Genuine and works with the HP 4100, HP 4101, HP 9040, HP 9050, HP M9040, HP M9050, HP M9059 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional.

$10.00

HP RM1-2580-150CN DC Controller Assembly

MFG Part Number: RM1-2580-150CN     Condition:Refurbished    MFG:HP

This HP RM1-2580-150CN is Genuine and works with the HP 3600, HP 3800, HP CP3505 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional.

$49.00

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