HP Color Laserjet 3800 Printer

Error Codes and Support

Error:

10.92.YY CARTRIDGES NOT ENGAGED

Error Description:

The print cartridges are not engaged correctly. YY Description: 00 Black 01 Cyan 02 Magenta 03 Yellow

Solution:

1. Open and then close the front door. 2. Make sure all the print cartridges are seated correctly. 3. Turn the printer off and then on. 4. Inspect each cartridge lock-lever (on the right side). Open the front door and remove all cartridges and the ETB. Then use the ETB holder on the right side to move the lock-levers up and down. Replace the cartridge lock if it is broken. 5. Inspect the right side cam. This piece controls the movement of the cartridge engagement arm, the cartridge shutters, and the OPC drive. You can inspect this piece without taking off the covers by wiggling the white rod arm on the right side of the ETB. If it moves easily, the part is broken and should be replaced. 6. Inspect the ribbon cables. Folded or damaged ribbon cables can cause a short that generates an error. 7. Inspect the cartridge guide rails to see if any are damaged. 8. Clean the contacts on the memorycontroller PCA. 10.Check connections on the dc controller to make sure they are seated correctly. 11. upgrade the firmware 12. Check the gears on the print-cartridge drive motors. Replace defective motors. 13. replace the print cartridge drive assembly

HP RC1-6633-000CN Lock Lever

MFG Part Number: RC1-6633-000CN     Condition:Refurbished    MFG:HP

This HP RC1-6633-000CN is Genuine and works with the HP 2700, HP 3000, HP 3600, HP 3800, HP CP3505 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional.

$19.00

HP Laserjet 3800 Rc1-6640-000cn Lever Lock

MFG Part Number: RC1-6640-000CN     Condition:Refurbished    MFG:HP

$19.00

HP Laserjet 3800 Rc1-6643-000cn Lever Lock Right Side

MFG Part Number: RC1-6643-000CN     Condition:Refurbished    MFG:HP

$19.00

Lever lock - Left side upper lever lock for Black cartridge

MFG Part Number: RC1-7618-000CN     Condition:Refurbished    MFG:HP

This HP RC1-7618-000CN is Genuine and works with the HP 2700, HP 3000, HP 3600, HP 3800, HP CP3505 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional.

$10.00

Cartridge guide rail - Right side toner cartridge guide rail

MFG Part Number: RG5-5718-000CN     Condition:Refurbished    MFG:HP

This HP RG5-5718-000CN is Genuine and works with the HP 9000, HP 9040, HP 9050, HP M9040, HP M9050, HP M9059 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional.

$10.00

HP RK2-0934-000CN 3800 Print Cartridge Motor Assembly

MFG Part Number: RK2-0934-000CN     Condition:Refurbished    MFG:HP

This HP RK2-0934-000CN is Genuine and works with the HP 3800, HP CP3505 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional.

$19.00

HP RM1-2751-000CN Main Drive Assembly

MFG Part Number: RM1-2751-000CN     Condition:Refurbished    MFG:HP

This HP RM1-2751-000CN is Genuine and works with the HP 2700, HP 3000, HP 3600, HP 3800, HP CP3505 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional.

$39.00

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