HP Color LaserJet 3600 Printer

Error Codes and Support

Error:

13.01.00 JAM IN TRAY 1

Error Description:

A page is jammed in the multipurpose tray. The printer attempted to feed paper from tray 1 (MP tray), but the leading edge did not get to the top-of-page sensor in time.

Solution:

1. Verify that tray 2 is fully inserted into the engine. A portion of the tray 1 paper path dips into tray 2. 2. For media greater than 120 g/m2, verify that the media-type settings in the control panel and driver are set to Cardstock. This enables the special mode that applies additional force for feeding heavier media. This printer is not capable of handling media heavier than 176 g/m2. 3. If media is not loaded in tray 1 but an error is displayed, check the MP tray paper-present sensor by pressing the sensor and releasing it. If it springs back, it is operating properly; if it does not spring back, check the spring for the sensor. 4. Check the registration flap for proper orientation; it should pivot freely to allow paper to feed from tray 2 or tray 1/3. 5. if error persists, replace paper pickup assembly

HP RM1-2755-080CN Paper Pick-up Assembly

MFG Part Number: RM1-2755-080CN     Condition:Refurbished    MFG:HP

This HP RM1-2755-080CN is Genuine and works with the HP 3600, HP 3800, HP CP3505 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional.

$27.00

HP RM1-2755-080CN Paper Pick-up Assembly

MFG Part Number: RM1-2755-080CN     Condition:Oem    MFG:HP

This HP RM1-2755-080CN is Genuine and works with the HP 3600, HP 3800, HP CP3505 Printer series. Parts are thoroughly tested, inspected for damage & defects and guaranteed 100% fully functional.

$69.00

NEW PICKUP ASSEMBLY,PAPER

MFG Part Number: RM1-2755-080CN     Condition:New    MFG:PC-WHOLESALE-EXCLUSIVE

$119.95

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