HP Color LaserJet 2840 All-In-One Printer

Error Codes and Support

Error:

385

Error Description:

The receiving device has failed to complete the third phase of the initial V.34 handshake after originating a fax session. This is usually due to poor line conditions although it may be a compatibility issue with certain devices and/or line condition

Solution:

1 Reattempt the fax transmission at a different time when telephone line conditions have improved. 2 Disable V.34 on the receiving device and attempt the transmission using the V.17 mode.


Call for Assistance 844-755-3000