HP Color LaserJet 2840 All-In-One Printer

Error Codes and Support


No fax answer.Canceled send

Error Description:

Attempts to redial a fax number failed, or the “Redial-no answer” option was turned off.


Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. Check that the redial option is enabled. Unplug the telephone cord from both the device and the wall and replug the cord. Unplug the device telephone cord from the wall, plug in a telephone, and try making a voice call. Plug the device phone cord into a jack for another phone line. Make sure that the telephone cord connects the device directly to the wall jack. Remove any third-party devices, such as an answering machine, that are connected between the device and the wall jack. If the error persists, check the flat flexible cable between the LIU and the formatter. Reseat or replace the cable. If the error persists, replace the LIU. See Removing the formatter and line interface unit (LIU).

Call for Assistance 844-755-3000