HP Laserjet 4000 Printer

Error Codes and Support

Error:

13.10 PAPER JAM

Error Description:

13.10 or 13.22 (LJ 4000 printer only) Paper delay jam at paper reversing area Paper jam at Duplexer.

Solution:

1. Check the Duplexer and the rear area of the printer for obstructions or damage. 2. Check PS701 and PS703 in the Duplexer for proper operation. Replace the Duplexer if a sensor is defective. 3. if error persists, replace duplexer


Call for Assistance 844-755-3000