HP Color LaserJet CP3525 Printer

Error Codes and Support

Error:

60.04 ERRORTo continue turn off then on

Error Description:

The Tray 3 lifter motor (M2) has experienced an error.

Solution:

1. Check the Tray 3 paper-surface sensor (y) in the MANUAL SENSOR TEST 2 (P) submenu in the DIAGNOSTICS menu. 2. Reconnect the connector J405 and the J11 on the intermediate connector. 3. Reconnect connector J15 of the Tray 3 lifter motor (M2) and connector J404 of the pickup-feeder driver PCA. 4. If the problem persists, replace the optional paper feeder.


Call for Assistance 844-755-3000