HP Color LaserJet 9500N Printer

Error Codes and Support

Error:

66.12.34OUTPUT DEVICE FAILURE

Error Description:

A front aligning plate motor (M4) failure occurred.

Solution:

1 Check all of the cable connections at the controller PCA. 2 Turn the printer off, and then turn the printer on again to clear the error. 3 Activate the front and back aligning plate motors (M4 and M5) by performing a mechanical test. 4 Adjust the front jogger by performing a calibration procedure. 5 Replace the controller PCA. 6 Replace the whole unit.


Call for Assistance 844-755-3000