HP Color LaserJet 9500N Printer

Error Codes and Support

Error:

52.X PRINTER ERROR

Error Description:

A laser scanner assembly error occurred. X description 1 = scanner error 2 = scanner startup error 3 = scanner rotation error Y description 0 = no color K = black C = cyan M = magenta Y = yellow

Solution:

CAUTION When servicing the printer with the top cover off, cover the top of the printer to prevent light leaks which might blind the laser/scanner beam detect sensors. 1 The following are color-specific steps: 􀁺 K laser Check connector J3012 on the laser driver PCA, connector J3056 on the scanner motor, connector J3061 on the beam detect PCA, connectors J812 and J815 on the T driver PCA, and connector J110 on the DC controller PCA. 􀁺 C laser Check connector J3011 on the laser driver PCA, connector J3059 on the scanner motor, connector J3062 on the beam detect PCA, connectors J812 and J815 on the T driver PCA, and connector J110 on the DC controller PCA. 􀁺 M laser Check connector J3010 on the laser driver PCA, connector J3053 on the scanner motor, connector J3063 on the beam detect PCA, connectors J812 and J815 on the T driver PCA, and connector J110 on the DC controller PCA. 􀁺 Y laser Check connector J3009 on the laser driver PCA, connector J3050 on the scanner motor, connector J3064 on the beam detect PCA, connectors J812 and J817 on the T driver PCA, and connector J108 on the DC controller PCA. 2 Check FFC connectors J103 and J106 on the DC controller PCA, J9002 on the formatter cage, and J801 on the T driver PCA. 3 Check the FFCs for damage, and make sure that they are correctly centered and seated in the connectors. Replace the FFCs if necessary. 4 Replace the necessary laser scanner unit. See “Laser/scanner assembly” on page 231. 5 Replace the T driver PCA. See “Tcrg (print cartridge) drive assembly” on page 296. 6 Replace the DC controller PCA. See “DC controller” on page 300.


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