HP Color LaserJet 9500N Printer

Error Codes and Support

Error:

13.12.22 JAM IN LEFTACCESSORY

Error Description:

A jam (stay jam) exists in the flipper assembly.

Solution:

1 Clear the jam. 2 Turn the printer off, and then turn the printer on again. 3 Clean the optical entry sensor. 4 Make sure that the entry sensor moves freely, and run the sensor check mode to test the entry sensor. 5 Calibrate the flipping sensor D/A clear. 6 Activate the reverse motor (M9) to make sure that the motor activates the assembly. 7 Make sure that the paper guide wire is positioned correctly. 8 Replace the flipper assembly. 9 Replace the controller PCA.


Call for Assistance 844-755-3000