HP Color LaserJet 9500N Printer

Error Codes and Support

Error:

13.11.08 JAM IN INPUTACCESSORY

Error Description:

A page is jammed in the paper path at the vertical transfer unit registration area. A paper delivery delay jam occurred.

Solution:

1 Clear the jam in the indicated area. 2 Close the door so the printer attempts to clear the paper path. 3 Make sure that the vertical transfer sensor is functional. 4 If the error persists, replace the vertical transfer sensor. 5 Replace the vertical transfer unit.


Call for Assistance 844-755-3000