HP Color LaserJet 9500N Printer

Error Codes and Support

Error:

13.11.07 JAM IN INPUTACCESSORY

Error Description:

A page is jammed in the right door area. A page stopped in the registration area.

Solution:

1 Clear the jam in the indicated area. 2 Close the door so the printer attempts to clear the paper path. 3 If the error persists, replace the vertical transfer unit.


Call for Assistance 844-755-3000