HP Color LaserJet 9500N Printer

Error Codes and Support

Error:

13.06.00 JAM INSIDELOWER LEFT DOOR

Error Description:

A media stay jam occurred in the fuser. The media is detected at the fuser output sensor (PS1501) longer than the specified time. If this error reoccurs, it is a 13.06.00 JAM INSIDE PAPER PATH error.

Solution:

1 Remove the jammed media from the fuser area through the lower/ left door or the front doors. Removing the fuser might be helpful. 2 Check the fuser output sensor (PS1501; see “Paper-path jam sensors” on page 403) and its flag for correct functionality, and check the supporting connectors to the DC controller PCA.


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