HP Color LaserJet 9500N Printer

Error Codes and Support



Error Description:

The ITB is not installed or cannot be detected.


1 Open the front doors, lower the green lever, and then remove and reseat the ITB. 2 Check the connector on the right side of the ITB for damage. Replace the ITB if necessary. 3 Check the harness and the connectors that support the ITB fan and the thermistor (J3022), and check connector J131 on the DC controller.

Call for Assistance 844-755-3000