HP Color LaserJet 9500N Printer

Error Codes and Support

Error:

13.29.00 JAM INSIDEDUPLEXER

Error Description:

A re-feeding jam occurred in the duplexer. The duplexer media re-feed sensor (SR30) detects media when the printer doors are closed.

Solution:

1 Remove the duplexer, and check the inside of the duplexer and the duplex cavity for residual media. 2 Check the duplexer media re-feed sensor (SR30; see “Paper-path jam sensors” on page 403) for correct functionality, and check the supporting connectors to the DC controller PCA. 3 If the error persists, replace the duplexer. See “Duplexer” on page 258.


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