Xerox Phaser 8500 Printer

Error Codes and Support

Error:

Xerox Phaser 8500 Error Code 37002.47

Error Description:

Printhead Left jetstack disconnect. The left jetstack is not drawing the expected power from the supply.

Solution:

1.Check print head wire harness to make sure it is fully connected 2.Check the print head ribbon cable to make sure it is fully connect 3.Run the diagnostics on the print head heaters. 4.If problem persists replace the printhead


Call for Assistance 844-755-3000