HP LaserJet Enterprise 600 M602n Printer (CE991A#BGJ)

Error Codes and Support

Error:

13.WX.YZ Jam in Tray 1

Error Description:

◦ 13.B2.D1 (event code) Late to registration jam, from Tray 1 This jam occurs when the paper does not reach the TOP sensor in designated amount of time from the start of paper pickup at printing from Tray 1 and duplex p

Solution:

Clear the jam. See the clear jams section in the service manual.


Call for Assistance 844-755-3000