HP Laserjet Pro 400 Color Mfp M475dn Printer

Error Codes and Support


No dial tone.

Error Description:

The product could not detect a dial tone.


Check for a dial tone on the phone line by touching the Start Fax button. Unplug the telephone cord from both the product and the wall and replug the cord. Make sure that you are using the telephone cord that came with the product. Open the Service menu, and touch the Fax Service button. Touch the Run Fax Test button. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results. If the error persists, contact HP. See www.hp.com/go/LJColorMFPM375 or www.hp.com/go/ LJColorMFPM475 or the support flyer that came in the product box.

Call for Assistance 844-755-3000