HP Laserjet Pro 400 Color Mfp M475dn Printer

Error Codes and Support

Error:

Document feeder door is open.

Error Description:

The document feeder cover is open, or a sensor is malfunctioning.

Solution:

Make sure that the document feeder cover is closed. If the message persists, turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If the error persists, contact HP. See www.hp.com/go/LJColorMFPM375 or www.hp.com/go/ LJColorMFPM475 or the support flyer that came in the product box.


Call for Assistance 844-755-3000