HP Color LaserJet 8500 Printer

Error Codes and Support

Error:

13.00.11

Error Description:

The printer senses a media jam in tray 1, or the media fed are longer than what was expected. {type} = Media type specified in the printer driver or application {size} = Media size specified in the printer driver or application The {type} and {size}

Solution:

1 Open the right upper door and remove the jammed media. 2 Load the media type and size indicated on the printer control panel.


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