HP Color LaserJet 8500 Printer

Error Codes and Support

Error:

40.{n} HP EIO ERROR

Error Description:

An EIO accessory connection has been abnormally broken while transferring data from the computer to the printer. {n} = EIO slot number 1 = Bottom EIO slot 2 = Top EIO slot

Solution:

1 Press GO. 2 Print an EIO configuration page to verify that the EIO accessories are installed properly. 3 Check that all cables are connected to the EIO ports and that the EIO accessory is seated properly. 4 Turn the printer off and on to reset it. 5 If possible, print to another network printer to verify the network is working properly. All data in the print buffer will be lost.


Call for Assistance 844-755-3000