HP Color Laserjet 5500n Printer

Error Codes and Support

Error:

13.05.YY JAM IN TRAY X

Error Description:

Jam location 3

Solution:

Media is delayed in the paper input path or has not reached the fuser paper sensor in the expected time. 1. Open the covers and the ETB. 2. Pull media by both corners to remove it.


Call for Assistance 844-755-3000