HP Color Laserjet 5500n Printer

Error Codes and Support

Error:

13.XX.YY JAM IN DUPLEXJOB INTERRUPTED

Error Description:

A duplex job was interrupted by interference as media passed through the output bin during duplexing.

Solution:

1. Press (question mark) for more information. 2. Remove one or two pages from the output bin as directed by the display. 3. Press (check mark) to continue printing. NOTE If Jam Recovery= OFF some pages will not be reprinted. Resend the missing pages.


Call for Assistance 844-755-3000