HP Color Laserjet 5500n Printer

Error Codes and Support

Error:

52.XYPRINTER ERROR

Error Description:

A printer error has occurred. X Description 1 scanner error 2 scanner startup error 3 scanner rotation error Y Description 0 no color/black 1 cyan 2 magenta 3 yellow

Solution:

1. Press (check mark) to continue. 2. Turn the printer off and then back on. 3. Reseat the connectors between the laser/scanner (J74 - J77) and DC controller PCB (J1106 - J1109). 4. Replace the defective laser/ scanner assembly. Calibrate the printer after replacing the laser/scanner. See Calibrate now (HP Color LaserJet 5500 models only). 5. Replace the DC controller PCB. Calibrate the printer after replacing the DC controller. See Calibrate now (HP Color LaserJet 5500 models only).


Call for Assistance 844-755-3000