HP Color Laserjet 5500n Printer
Error Codes and Support
A non-detectable media size was
selected from the menu and the
tray switch is set to STANDARD.
The size selected from the menu
does not match the size detected
by the tray. Size detection occurs
when the tray switch is set in the
STANDARD position.
1. Adjust the side and rear
media guides against the
paper.
2. If the media used is Letter,
Letter-R, A4, A4-R,
Executive, B5 JIS, B5-R, A5,
A5-R, A3, 11 by 17, or Legal
sized, the tray switch should
be set to STANDARD. Set the
tray switch to CUSTOM for all
other media sizes. The tray
switch must be set before the
size can be selected from the
control panel.
3. Reset the paper size in the
paper handling menu.
Call for Assistance 844-755-3000