HP Color Laserjet 5500n Printer

Error Codes and Support

Error:

Tray X{TYPE} {SIZE}Size specified by user

Error Description:

The printer is reporting the current configuration of tray XX. The tray switch is in the CUSTOM position.

Solution:

1. To change media type, press (check mark) . Use (up arrow) and (down arrow) to highlight the type, then press (check mark) to select. 2. To change the media size to Letter, Letter-R, A4, A4-R, Executive, B5 JIS, B5-R, A5, A5-R, A3, 11 by 17, or Legal, leave the tray switch in the STANDARD position. 3. To change the media size to other sizes, move the tray switch to CUSTOM, adjust the paper guides against the paper, and close the tray 4. Select the paper handling menu from the control panel. Configure the size for the tray.


Call for Assistance 844-755-3000